Draft: International Building Operation Standard: A framework for measuring building performance, 1st edition

2 Stakeholders

There may be many different stakeholders with a potential interest in the performance of a property asset, particularly if the asset is customer-facing and/or supports a number of functions.

For simplicity, the potential portfolio of stakeholders has been categorised as 'internal' or 'external', as shown in Figure 1.

Figure 1: IBOS stakeholders

Given the broad range of potential stakeholders and the scope of the data to be captured and analysed, there are many corresponding uses of IBOS, including:

  • internal portfolio benchmarking
  • portfolio comparison against those of other parties
  • day-to-day asset management
  • strategic portfolio planning
  • capital planning and prioritisation
  • workplace and workforce planning
  • compliance assessment and
  • user satisfaction assessment.