Draft: International Building Operation Standard: A framework for measuring building performance, 1st edition

7 Application of IBOS

IBOS does not specify the precise tools or techniques required to comply with it. Since IBOS relies on the capture and analysis of multiple datasets, there is a powerful argument in favour of automating the process as much as possible, particularly where the performance of a portfolio is to be assessed.

While regular monitoring of asset performance in line with the principles of IBOS will provide early warning of emerging performance issues, IBOS users should carefully consider their approach to the monitoring of user satisfaction to avoid 'questionnaire fatigue'.

Periodic monitoring may however be acceptable to occupiers if results are shared and benefits are seen to result from, for example, asset managers taking steps in line with concerns raised.

Table 1 sets out a range of levels in the capturing, analysing and reporting of performance against each indicator in terms of their maturity.

Maturity level

Characterised by...

Undeveloped

  • No systematic monitoring or measurement of at least half of the data sources for the indicator

Basic

  • Systematic monitoring and measurement of at least half the data sources for the indicator against a set of benchmarks

Developing

  • Systematic monitoring and measurement of all data sources for the indicator against a set of benchmarks

Good

  • Systematic monitoring and measurement of all data sources for the indicator against a set of benchmarks
  • Regular reporting to the board/equivalent on performance against IBOS

Exemplar

  • Systematic monitoring and measurement of all data sources for the indicator against a set of benchmarks
  • Regular reporting to the board/equivalent on performance against IBOS
  • Technology used to automate the capture and analysis of data

Table 1: Maturity level of IBOS data capture and analysis

An honest self-assessment of maturity can be an important first step in the application of IBOS by setting a baseline in terms of data management. By developing and implementing a value creation plan, steps can be taken to expand the scale and sophistication of data management through automation and the report of findings.

The ability to achieve exemplar maturity status will depend on a range of factors such as the existing approaches to data capture and the supporting systems and technology in place.

Various technological solutions could be adopted in support of IBOS, such as:

  • business intelligence software to draw together data from multiple sources and create highly visual performance dashboards
  • building sensors to capture data on the use of space and air quality
  • off-the-shelf building management systems or tailored software, or
  • a combination of the above.